Frequently asked questions

How long will it take for my acne to clear?

Individuals who are not clinic clients but follow our recommended Clear Skin Solutions skincare regimen and adhere to dietary guidelines can generally expect to achieve clearance within a timeframe of 90 to 180 days. The duration required to achieve acne clearance may vary and depends on various factors. On the other hand, clients who undergo bi-monthly acne treatments at our clinic typically experience clearance in around 90 days.

Do I need to make changes to my diet to improve my skin?

Yes, diet can be a significant barrier to clearing your skin. Foods such as dairy, soy, peanuts, processed carbohydrates, and sugar will slow down—if not completely halt in some cases—the clearing process.

Can I continue to use some of my existing skincare products while using Clear Skin Solutions products for my acne-prone skin?

We don’t recommend it. All it takes is one pore-clogging ingredient to impede the clearing process. Each product in the acne kit is designed to work in synchronicity for the best possible results.

When will my skin no longer be prone to acne?

Most people who experience consistent breakouts have an inherited genetic trait that causes them to be prone to acne. As you age, your hormones will naturally become more balanced and your acne will improve, but we don’t know when that will happen. For some, their skin naturally improves in their 20s and 30s. For
others, it may not happen until their 40s or ever.

What skincare products are recommended for maintaining clear skin?

Once you've achieved clear skin, you can transition into a maintenance routine. The Clear Skin Solutions products that initially cleared your skin will continue to be effective in maintaining clear skin, provided you continue to follow the recommended dietary and lifestyle suggestions.

Should I take antibiotics to clear my acne?

Using antibiotics as a prolonged treatment for acne is discouraged due to the potential for antibiotic resistance and the risk of disrupting gut flora. Antibiotics provide a short-term solution by targeting bacteria and inflammation but do not address the underlying hormonal imbalances that trigger breakouts.

How can I select makeup that won't clog pores for my skin prone to acne?

Always ensure to double-check ingredients before applying them to your face, hair, or body. Many beauty trends and influencers endorse products as acne-safe, yet they may contain irritating and pore-clogging elements. It's crucial to verify this information yourself using our comprehensive list of pore-clogging substances provided in Clear Skin Solutions Mini VSP.

What skincare products can I use once my skin is clear?

We call this going into maintenance mode. The good news is the Clear Skin Solutions products that have cleared your skin will help keep your skin clear as long as you adhere to the suggested diet and lifestyle changes.

What should I do if my acne isn’t clearing, or my skin is feeling irritated?

Discontinue use and consult your skincare professional or doctor.

SHIPPING AND RETURN FACTS

Currently, we only ship within the United States.

Order Policy:
Before finalizing your order at checkout, you can view the contents in your shopping basket, the total amount, and shipping address. Once your order is placed, it cannot be modified or canceled.

Shipping Policy:

  • All orders over $150 have free shipping 
  • Online orders are fulfilled Monday-Friday, excluding major holidays.
  • In addition to shipping times, please allow 1-2 days for processing.
  • Online orders are shipped USPS Priority Mail. Please allow 3-7 business days for delivery.
  • Confirmation with tracking information will be emailed once your order has been shipped. Estimated delivery begins when your order ships.
  • Shipping rates may change at any time due to carrier rate increases.
  • Alaska and Hawaii shipping times may take longer.

Return Policy:
You are eligible for a complete refund if you return the product within 14 days of your purchase. Please ensure that your return is postmarked before the 14-day deadline. The Clear Skin Solutions items being returned should have a minimum fill level of 75% or return won’t be accepted. (also to be check marked by guest at check out page)

To initiate a return, kindly reach out to us via email at info@clearskinsolutions.com to obtain a return authorization number. 

Return shipping fees are the responsibility of the customer and will not be reimbursed. After we receive your return, please allow 2-3 business days for the processing of your refund.

Questions or concerns about your order:
info@clearskinsolutions.com

CANCELLATION POLICY
We require 48 hours’ advance notice if you need to cancel or reschedule your appointment. A fee equal to the cost of the full-service will be charged to the credit card you have on file.

Contact:
info@clearskinsolutions.com or call (580) 798-3950